If you got any problem when your Samsung Galaxy E7 connects to wi-fi, this troubleshooting guide will help you to get rid of it. Here, we are going to discuss how to fix wi-fi issues on Samsung Galaxy E7. Follow these number of troubleshooting steps and you will be able to know the source of the error through them.
1. Check whether the router or network is working
The first thing you should do is check whether the problem comes with wi-fi network you’re dealing with or it comes from the router. You can restart your router or power cycles if you have access to it. Remove your router’s plug from the wall socket. Then start it after a few seconds. This simple method is enough to fix wi-fi related problems in most cases. If you don’t know how to troubleshoot the router, you can get help from your Internet service provider.
There is another way to verify whether the problem is with your router or not. Connect your Samsung Galaxy E7 with another router. Then, check the problem. If it disappeared, we can say the problem is with your router, not with the Samsung Galaxy E7 itself. If you got this problem only with connecting to a particular network, you should contact the network administrator. You can troubleshoot your wi-fi network, as below.
- Restart the router
- Install router software updates
- Reset network configuration of the router
2. Checking error
If you are sure the problem is with the Samsung Galaxy E7 itself, and there’s no issue with the router or the wi-fi network, you can follow this method. Check whether Samsung Galaxy E7 has an error message or code. If there is, do a quick Google search and try to find an online solution.
3. Restart
Restarting your Samsung Galaxy E7 can fix many issues with your device. It will help us to fix wi-fi issues on Samsung Galaxy E7 as well. There are two ways you can perform this.
- Press the Power button and access the boot menu. Then choose the Restart option
- Press and hold the Volume Down key and the Power key at the same time until the Samsung Galaxy E7 screen turns on
Restarting your device is similar to the disconnect battery from it. If the above regular restarting didn’t work, you do it as the below steps.
- Hold down the Volume Down button first and don’t release it
- Hold it down and press and hold the Power button
- Keep both buttons held down at least 10 seconds
If you want to get maximum performance from your device we recommend rebooting it at least once a week. You can set your Samsung Galaxy E7 to automatically restart. Then it will reboot on its own.
- Click Settings, then select Device Care.
- Select the 3-dot at the top and go to Auto restart
4. Forget the wi-fi
You can disconnect and forget wi-fi to fix wi-fi issues on Samsung Galaxy E7. This method helps to fix many wi-fi-related problems. Simply hit the wi-fi icon and disconnect it from your Samsung Galaxy E7. After that restart your device and check the error.
5. Reset network settings
This is another effective way to fix wi-fi issues on Samsung Galaxy E7. This procedure will delete all network configurations. This means the wi-fi networks that you have saved and their passwords will be deleted as well. You can follow the below steps to reset network settings on your Samsung Galaxy E7.
- Open the Settings app and navigate to General management > Reset
- Select Reset Network settings > RESET SETTINGS button to confirm
- Restart your Samsung Galaxy E7 device and check the wi-fi problem
6. Wipe cache partition
If you got the wi-fi issues after updating your device, we believe the problem should be with your system cache. You can clear the cache partition where the system caches are stored, time to time to keep it fresh and avoid from being corrupted.
- Switch off the Samsung Galaxy E7
- Either press and hold the Power Button and Volume Up keys before pressing and holding the Power key or Press and hold the Bixby and Volume Up keys before pressing and holding the Power key.
- Release all buttons after the green android logo appears.
- To highlight “wipe cache partition,” repeatedly press the Volume Down button
- To choose, press the Power key
- Press the Volume down button. Once the word “yes” is highlighted, press the Power key
- The phrase “Reboot system now” is highlighted when the wipe cache partition is completed
7. Boot to safe mode
There are many reasons for getting wi-fi related problems in your Samsung Galaxy E7. Bad-coded third-party apps are one reason among them. Sometimes, they have been created intentionally to cause issues or avoid certain functions not run. If you got wi-fi issues after installing some apps, we recommend uninstalling them from your device.
If you are not sure which app causing issues, you can uninstall recently installed apps one by one until you find the culprit app and get rid of it. Before it, you need to boot into safe mode and verify whether any app is to blame. Safe mode prevents all third-party apps from running. Therefore you won’t get the same problem in safe mode if any apps cause this problem.
- Hit and hold the Power key. Then the power of the window will appear. As soon as the Power Off window appears, then let go of the Power key
- Hit the Power off. Then the Safe mode prompt will appear. As soon as the Safe mode prompt appears, then let go of the Power off
- Tap Safe mode to confirm
- Up to 30 seconds may pass before the procedure is completed
- “Safe mode” displays on the home screen in the lower-left corner after a restart
In safe mode, you can only use pre-installed apps because safe mode disables all third-party apps. If you notice the wi-fi problem is disappeared in safe mode, it’s sure some app is causing this problem. Therefore our next step to fix wi-fi issues on Samsung Galaxy E7 is to find and uninstall them.
- launch safe mode and look for the wi-fi issue
- Upon concluding that a third-party app is to blame, you can start deleting each app one at a time. We advise you to begin with the most recent apps.
- Restart the Samsung Galaxy E7 in normal mode after uninstalling an app to check for wi-fi issues
- Repeat steps 1-4 if your Samsung Galaxy E7 is still giving you the wi-fi problem
8. Install updates
If you weren’t able to fix wi-fi issues on Samsung Galaxy E7 by now, check whether your apps and system running their most recent version. You need to update them to prevent such problems. Because updates may be able to fix known bugs. You shouldn’t delay any update when your Samsung Galaxy E7 notifies you. Follow the below steps to figure out whether you have any available updates.
To check system or android updates on Samsung Galaxy E7,
- Open Settings app and navigate to Software update > Download and install
- Wait until the Samsung Galaxy E7 checks available updates
- Next, install the update. If there’s no new update, Samsung Galaxy E7 will show you
Carrier-branded Samsung Galaxy E7 devices may lack the feature to manually check for updates. The next step is to see if an update notification has been received.
To check app updates on Samsung Galaxy E7,
- Launch Play Store app and go to More settings icon (at the upper left)
- Choose My apps & games > Update all button
9. Factory reset
Software or app bugs causing wi-fi problems. You can get rid of them by performing a factory reset. It will help you to fix wi-fi issues on Samsung Galaxy E7. You have a choice between two methods for carrying out a factory reset. One way to do it is by using the settings app. The Android recovery mode is the second choice. Either way, help you to fix this issue. Before performing it you need to back up your personal data (photos, videos, documents). Because this procedure will bring your Samsung Galaxy E7 to factory settings and it will delete all personal data and apps on your device.
Via Settings App
We recommend using this method if you have access to the Settings app. Considering that this is the simplest method for performing a factory reset.
- Create a backup of your data and remove your Google account from the Samsung Galaxy E7
- Open the Settings app and navigate to General management > Reset
- Next, choose Factory data reset option from the given options
- Read the information then choose Reset to continue the procedure
- Choose Delete All button to confirm the procedure
Via Android recovery mode
You can use this method to perform a factory reset if your Samsung Galaxy E7 won’t turn on or if you can’t access the Settings menu. By starting your Android device in recovery mode, you may do the proper master reset operation.
- Create a backup of your data and remove your Google account from the Samsung Galaxy E7
- Switch off the Samsung Galaxy E7
- Either press and hold the Power Button and Volume Up keys before pressing and holding the Power key or Press and hold the Bixby and Volume Up keys before pressing and holding the Power key.
- Release all buttons after the green android logo appears.
- To highlight “Wipe data/factory reset” repeatedly press the Volume Down button
- To choose, press the Power key
- Press the Volume down button Once the word “yes- delete all user data” is highlighted, press the Power key
- The phrase “Reboot system now” is highlighted when the factory reset is completed
We believe this guide will help you to fix wi-fi issues on Samsung Galaxy E7. Follow through with all the above methods until you get rid of the wi-fi problem.
Frequently Asked Questions
What are the reasons for getting wi-fi problems on android?
There are many factors that can cause your wi-fi to continually slow down, including signal congestion, router placement, firmware problems, hardware issues, and even the size of your home. On the other hand, it might just be your neighbors. The only benefit you may receive from their Internet use is slower Internet speeds.
Which three wi-fi issues are most common?
Some of the most frequent network connection problems that you need to solve include slow network speeds, weak wi-fi signals, and damaged cabling.
How can I tell if my wi-fi is faulty?
Visit Speedtest.net on a computer, download and launch the Speedtest app on a phone or tablet (iOS, Android). Make sure to unplug from any VPNs and use wi-fi rather than cellular data. Running an internet speed test using a website like Speedtest.net is the simplest way to check your connection.
Why does the wi-fi on other devices works but not on my Samsung phone?
Make that your phone is within the router’s wi-fi range, that it is turned on, and that it is connected to the internet. Additionally, wi-fi may not be detected if there are too many devices connected to a network. Depending on the device, the router display may change.
Does a factory reset fix wi-fi problem on your Samsung Galaxy device?
A factory reset might help if your device was previously able to connect to the internet but is now unable to do so, but only if the hardware isn’t the cause of the problem.
After update, Samsung device can not connect to wi-fi
First, you need to check whether the update is successfully done. Similarly, you can check if the device is updated to the latest operating system. Go through these steps.
Go to Settings > General > Software Update
Further, reset your network settings to check the issue can be fixed. Steps are as follow:
Navigate to Settings > General > Reset > Reset Network Settings